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Privacy Policy

Last Updated: February 8, 2026

This Privacy Policy explains how DOLLSTHETIC ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained through our website, e‑commerce platform, and related online services (collectively, the "Services"). We are committed to respecting your privacy and handling your personal data in a transparent and secure manner.

This policy is designed to comply with applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and other relevant global privacy regulations.

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by third‑party payment processors; we do not store full payment card details)

  • Account login credentials

  • Order history and purchase details

  • Customer support inquiries and communications

  • Reviews, feedback, or survey responses

1.2 Information Collected Automatically

When you visit or interact with our Services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referring URLs

  • Pages viewed and interaction data

  • Date and time of access

  • Approximate location derived from IP address

1.3 Information from Third Parties

We may receive information from:

  • Payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics providers

  • Social media platforms (if you interact with us through those platforms)

2. How We Use Your Information

We use personal data for the following purposes:

  • To process and fulfill orders

  • To provide and improve our products and Services

  • To manage customer accounts

  • To communicate regarding orders, updates, promotions, or customer support

  • To personalize user experience

  • To conduct analytics and performance monitoring

  • To detect and prevent fraud or misuse

  • To comply with legal obligations

Legal bases for processing under GDPR include consent, performance of a contract, compliance with legal obligations, and legitimate business interests.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Enable core website functionality

  • Remember preferences and settings

  • Analyze traffic and usage patterns

  • Deliver targeted advertising

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Sharing of Personal Information

We may share personal information with trusted third parties and service providers necessary to operate our business, including but not limited to:

  • E-commerce platforms: Shopify, Amazon, and TikTok Shop

  • Payment processors: for secure transaction processing

  • Shipping and fulfillment partners

  • Marketing and analytics providers (such as email, SMS, and advertising platforms)

  • Customer support and IT service providers

  • Professional advisors such as legal, accounting, and auditing firms

We do not sell personal information as defined under applicable U.S. state privacy laws. We do not share personal data for cross-context behavioral advertising without appropriate notice or consent where required by law.

We may disclose personal information when required to comply with legal obligations, enforce our policies, or protect the rights, safety, or property of DOLLSTHETIC, our customers, or others.

5. Geographic Scope and International Data Transfers

DOLLSTHETIC is a Minnesota-based limited liability company operating primarily within the United States. While we currently sell and market our products primarily to U.S. customers, some of our service providers may process data outside of the United States (for example, cloud hosting or analytics providers).

If personal data is transferred outside of your state or country of residence, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

U.S. State Privacy Rights (Including California)

Residents of certain U.S. states, including California, may have the right to:

  • Request disclosure of the categories and specific pieces of personal information collected

  • Request access to personal information

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of certain types of data sharing or targeted advertising

  • Not be discriminated against for exercising privacy rights

GDPR Rights

If you are located in the European Economic Area or the United Kingdom, you may have rights including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

To exercise your rights, please contact us using the details below. We may verify your identity before fulfilling requests, as permitted or required by law.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If such data is discovered, it will be promptly deleted.

10. Third‑Party Links

Our Services may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

DOLLSTHETIC
Email: privacy@dollsthetic.com
Address: DOLLSTHETIC, P.O. Box 25891, Saint Paul, MN 55125